Docs-trained support agent

Answer every developer question. Without hiring another support engineer.

Inkeep trains a support agent on your docs, codebase and past tickets. It resolves the Tier-1 questions developers keep asking, around the clock, with source citations they can verify.

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No credit card required Live in under a day Cancel anytime

How do I set up webhook signature verification?

To verify webhook signatures, compute an HMAC-SHA256 of the raw request body using your signing secret:

const sig = crypto.createHmac('sha256', secret)
  .update(rawBody)
  .digest('hex');
if (sig !== req.headers['x-inkeep-sig'])
  return res.status(401).send('Unauthorized');

Compare using a constant-time comparison to prevent timing attacks.

/docs/webhooks/security

The same three questions. Every week.

Your docs already have the answers. Your support queue should not.

4-in-5

tickets repeat a question already answered in docs, based on our analysis of early-access teams before onboarding

65%

Tier-1 resolution rate across early-access pilot teams

24/7

coverage with no increase in headcount

"How do I reset my API key?"

"Where are the webhook docs?"

"Why is rate limiting on by default?"

Your docs already answer every one of these. Inkeep routes them before they reach a human, with a citation to the exact doc page.

How Inkeep works

Connect your knowledge, deploy your agent, watch Tier-1 shrink

Connect your knowledge sources

Point Inkeep at your docs site, GitHub repos, Zendesk tickets and Notion pages. Indexing runs automatically and stays in sync as your content changes.

Your agent learns your product

Inkeep builds a knowledge model specific to your product. It learns terminology, common error patterns and the answers your team has given before.

Deploy to Slack, Discord, or your docs

Embed Inkeep in your existing channels in minutes. Every answer cites its source so developers can verify without opening a ticket.

From early-access pilot teams

65% of Tier-1 questions resolved before reaching a human

"We integrated it with our Discord in an afternoon. Within a week, our support queue dropped by more than half. Answers cite the exact docs section, which means our devs actually trust them."

DevRel Lead at a developer tools platform, from our early-access program

"Setup took under an hour. I pointed it at our Confluence space and it handled authentication questions better than our own wiki did. It routes the ones it is not sure about, which is exactly what you want."

Support Engineer at a SaaS infrastructure company, design partner

Works where developers are

Connects to the tools your team already uses

Slack

Discord

GitHub

Zendesk

Confluence

Notion

Intercom

Web widget

View all integrations

Simple pricing

Pick a plan. Upgrade when you need to.

Starter

$299/mo

1,000 answered questions/mo

1 knowledge source

Slack or web widget

View details

Team Most popular

$699/mo

5,000 answered questions/mo

Up to 5 knowledge sources

All channels + API

Start free trial

Scale

Custom

Unlimited volume

Dedicated support

SLA + SSO

Talk to us

Get started today

Your support queue does not have to be this manual

Connect your docs and go live in under a day. No prompt engineering, no setup tax.

Start free trial Talk to the team